Zurich insurance · 2025 · UX Research & Product Design
benchmarking tracks
product design
insurance experience
An end-to-end pet insurance concept built around trust.
I translated competitive research into a warm mobile experience, from brand direction to onboarding and interface design.

UX Strategy
Insurance
Research
End-to-end Design
01 — Discovery
02 — Research
KEY RESEARCH INSIGHT
Pet insurance is a category where emotional tone and simplicity matter more than feature completeness.
03 — Methods
Competitive visual benchmarking · UX & flow benchmarking · Moodboard · Information architecture · User flows · Wireframing
04 — Design
05 — Validation
06 — Outcomes


